One Hour

This class introduces the concept of properly using experts in the claim resolution process. Because of the nature of insurance, the process and  professionals involved must maintain strict ethical parameters. This class presents an ethical orientation for using experts.

One Hour

This class is presented as an introductory survey of residential roofing. It is designed to give insurance professionals a general notion of critical structure and failures relating to roofing. It will afford the insurance professional a reasonable basis upon which to know when to reach out to an expert in claims resolution.

One Hour

States: TX, OK, FL, MS, AL, NC, WV, DE

(Counts as general credit in FL) 

This one hour continuing education class delves into the notion of mold and mold remediation; what it is and why it is important. Tools, timing and techniques of environmental remediation are explored. Information will also be provided about best practices, trustworthy company standards and professional versus property owner considerations.

One Hour

States: AL, FL, GA, NC, OK, TX, DE

(Counts as general credit in FL) 

This introductory course on insurance ethics deals with the unique ethical requirements for insurance professionals.  It offers insight on the expectation of ethical performance, despite personal and professional challenges. 

One Hour

States: AL, FL, GA, LA, NC, OK, TX, DE 

This one hour class takes a humorous, yet insightful, look at the characteristics of successful insurance professionals,  the one main “job” they have, and how to do it. Participants are given interactive assignments.

One Hour

NEW!

States: AL, CO, FL, GA, NC, TX, LA, DE

(Counts as general credit in FL)

This class will focus on an insurance professional’s moral responsibility upon which all of the insurance code is  predicated. Insights shared and discussed in this class will help enlighten attendees in “breaking the code.”  

Two Hours

NEW!

States: AL, CO, FL, GA, NC, TX, LA, DE

(Counts as general credit in FL)

Participants will engage in a discussion about the rudimentary basis of ethics, ethical obligations and fair trade  notions. A framework for ethical deportment in light of both personal and professional factors will be given, as well as,  corresponding insight about decision making in the insurance industry.  

One Hour

States: AL, FL, GA, LA, NC, OK, TX, DE

This class introduces you to the world of Hoarding Disorder and it’s effect on claims resolution. Examples, patterns  and insight is offered on dealing with such losses. The focus is mainly on the person affected by this. 

One Hour

States: AL, FL, GA, NC, OK, TX, DE

This class deals with the sensitive subject of odor in relation to claims handling. Participants will explore the psychology and science of odor, types of odors and best practices in cleaning techniques for odor elimination. 

One Hour

States: AL, FL, GA, NC, OK, TX, DE

This class explores the basic process of psychrometry, the science of drying. Insight is given into the steps of drying,  tools of the trade and cautions about timing and the need for prompt response and accurate reporting. 

One Hour

States: FL, TX, DE

Many times in the resolution of a covered property claim the need arises for an expert. This class narrows the focus  to civil and structural forensic engineering and when such services are needed and specific services performed. 

Three Hours

States: TX, DE

This class takes a whimsical voyage down the river of insurance and will explore the basis ofethics, ethical obligations and fair trade notions. A framework for ethical deportment in light of both personal and professional factors will be explored. Corresponding insight about decision making in the insurance industry will be addressed in a hands-on interactive fashion. All of this is couched in a creative scenario of a voyage down a river with each participant as the captain of their ship.

One Hour 

States: AL, FL, GA, NC, OK, TX, DE

This course delves into residential foundation types, geologic challenges and investigates the possible causes and  remedies of foundation damages that can occur. 

Two Hours

States: AL, FL, GA, NC, OK, TX, DE 

This course delves into residential foundation types, geologic challenges and investigates the possible causes and  remedies of foundation damages that can occur. 

Two Hours

States: AL, FL, GA, NC, OK, TX, DE

This course looks at the cause and origin of property damage when the cause is undetermined. A thorough look at  the distinctive differences between flooding and high winds will be covered.

Two Hours

States: GA, TX, DE

This seminar's purpose is to give adjusters a basic understanding of shingle roofing systems. The seminar provides information on techniques for assessing wind/hail damage and non-storm-related damage.

Two Hours

States: TX, DE

The purpose of this course is to provide property insurance adjusters with a basic understanding of wood-framed structures. This seminar also provides information on wood frame construction techniques, highlighting the key areas such as material selection, connections, and application.